Richard Lee, our Village Agent, has kindly offered his assistance in the cases of individual hardship (especially for the old folk) or in overcoming problems with any of the authorities. He is happy to meet with anyone experiencing difficulties and will do his utmost to help.
Looking ahead, he feels that some of us may find his offer more beneficial at the time when we move back into our properties, especially if shortfalls are seen in the insurance claims .
His TN is 07810 630 201
Showing posts with label flood help. Show all posts
Showing posts with label flood help. Show all posts
Monday, 17 September 2007
Tuesday, 4 September 2007
flood help contacts (Gloucestershire)
Flood Recovery – Contact Information
Gloucestershire County Council Contacts
Social care
Adult helpdesk: 01452 436868 (8am-5pm Mon-Fri)
Children & families helpdesk: 01452 426565 (8am-5pm Mon-Fri)
Email: socialcare.enq@gloucestershire.gov.uk
Consumer advice
Gloucestershire Trading Standards has advice on their website about employing reputable builders and trades people www.tradingstandards.gov.uk/glos/flooding.htm
Or call Consumer Direct 08454 04 05 06
Activities for children & young people
For general information about what activities are taking place in the county
Phone 0800 5420202 or email childrensinformation@gloucestershire.gov.uk
www.ChildrensInformationService.org.uk
Changing schools due to flooding
If you have moved house because of the recent flooding and your children need help getting to a new or their existing school, call the Parent Partnership Service who will pass on your details to the Transport Entitlement Team 0800 988 8042
Waste disposal & recycling
For information about Household Recycling Centres including locations, opening times and what you can and can’t take to the centres for recycling /disposal www.recycleforgloucestershire.com or call Environmental Waste Controls (EWC) helpline on 01242 680010.
For information on plastic bottle recycling www.recycleforgloucestershire.com or call you local District Council.
Other Useful Contacts
Health advice
· NHS Direct 0845 46 47 www.nhsdirect.nhs.uk for general health advice.
The following website has public health information relating to flooding:
Health Protection Agency: www.hpa.org.uk/flooding
Financial assistance and insurance advice
· Gloucestershire Flood Relief Fund – Application forms are available from: www.glosfloodrelief.org or District Council websites or by calling 01684 295010 or emailing glosflood@tewkesbury.gov.uk
· Citizens Advice Bureau – for free independent and confidential advice on financial matters such as progressing insurance claims. To find you local office call 020 7833 2181 or www.citizensadvice.org.uk/index/
· Job Centre Plus – for advice on eligibility for Department of Work and Pensions Community Care Grants and Crisis Support loans www.jobcentreplus
or you can find the number for your local Job Centre Plus office in the phone book.
· Financial Obudsman Service- can offer advice in relation to any dispute over an insurance claim 0845 080 1800 www.financial-ombudsman.org.uk/
· Association of British Insurers (ABI)- has some flood information for consumers on their website www.abi.org.uk/floodinfo
Flood resilience and protection for your home
· Construction Industry Research & Information Association (CIRIA) provides guidance on repairs to flood damaged homes. There are also advice sheets on improving the resilience of your home to flooding. www.ciria.org/flooding
020 7549 33 00 flooding@ciria.org
· Environment Agency provides a guide for homeowners on using flood protection products, guidance on making your home flood resilient and installing your own flood defences. There is also information on companies providing kite marked certified flood products. www.environment-agency.gov.uk/subjects/flood/?lang=_e or phone Floodline for more advice 0845 988 1188
· National Flood Forum is a not for profit organisation which offers advice and support to individuals and local communities affected by flooding. Their website includes free fact sheets including protecting your home for the future www.floodforum.org.uk and guidance produced jointly with ABI on repairing your home to limit future damage www.abi.org.uk/BookShop/ResearchReports/Flood%20Repair%20Doc%201.pdf 01299 403055
Gloucestershire County Council Contacts
Social care
Adult helpdesk: 01452 436868 (8am-5pm Mon-Fri)
Children & families helpdesk: 01452 426565 (8am-5pm Mon-Fri)
Email: socialcare.enq@gloucestershire.gov.uk
Consumer advice
Gloucestershire Trading Standards has advice on their website about employing reputable builders and trades people www.tradingstandards.gov.uk/glos/flooding.htm
Or call Consumer Direct 08454 04 05 06
Activities for children & young people
For general information about what activities are taking place in the county
Phone 0800 5420202 or email childrensinformation@gloucestershire.gov.uk
www.ChildrensInformationService.org.uk
Changing schools due to flooding
If you have moved house because of the recent flooding and your children need help getting to a new or their existing school, call the Parent Partnership Service who will pass on your details to the Transport Entitlement Team 0800 988 8042
Waste disposal & recycling
For information about Household Recycling Centres including locations, opening times and what you can and can’t take to the centres for recycling /disposal www.recycleforgloucestershire.com or call Environmental Waste Controls (EWC) helpline on 01242 680010.
For information on plastic bottle recycling www.recycleforgloucestershire.com or call you local District Council.
Other Useful Contacts
Health advice
· NHS Direct 0845 46 47 www.nhsdirect.nhs.uk for general health advice.
The following website has public health information relating to flooding:
Health Protection Agency: www.hpa.org.uk/flooding
Financial assistance and insurance advice
· Gloucestershire Flood Relief Fund – Application forms are available from: www.glosfloodrelief.org or District Council websites or by calling 01684 295010 or emailing glosflood@tewkesbury.gov.uk
· Citizens Advice Bureau – for free independent and confidential advice on financial matters such as progressing insurance claims. To find you local office call 020 7833 2181 or www.citizensadvice.org.uk/index/
· Job Centre Plus – for advice on eligibility for Department of Work and Pensions Community Care Grants and Crisis Support loans www.jobcentreplus
or you can find the number for your local Job Centre Plus office in the phone book.
· Financial Obudsman Service- can offer advice in relation to any dispute over an insurance claim 0845 080 1800 www.financial-ombudsman.org.uk/
· Association of British Insurers (ABI)- has some flood information for consumers on their website www.abi.org.uk/floodinfo
Flood resilience and protection for your home
· Construction Industry Research & Information Association (CIRIA) provides guidance on repairs to flood damaged homes. There are also advice sheets on improving the resilience of your home to flooding. www.ciria.org/flooding
020 7549 33 00 flooding@ciria.org
· Environment Agency provides a guide for homeowners on using flood protection products, guidance on making your home flood resilient and installing your own flood defences. There is also information on companies providing kite marked certified flood products. www.environment-agency.gov.uk/subjects/flood/?lang=_e or phone Floodline for more advice 0845 988 1188
· National Flood Forum is a not for profit organisation which offers advice and support to individuals and local communities affected by flooding. Their website includes free fact sheets including protecting your home for the future www.floodforum.org.uk and guidance produced jointly with ABI on repairing your home to limit future damage www.abi.org.uk/BookShop/ResearchReports/Flood%20Repair%20Doc%201.pdf 01299 403055
Tuesday, 21 August 2007
flood assistance
The Furniture Recycling Project is currently co-ordinating the collection & distribution of donated furniture & white goods if you need them? Their number is: 01452 302303 and the officer here should you need to speak with him is: Adrian Goode, 01684 272268. Adrian is also helping to co-ordinate the distribution of cleaning products, namely bleach so if you need further supplies give him a call. (CHANGE!!! - The central number for the furniture recycling and white goods has changed to 01452 318978 and the contact is a Bryony Turner. Therefore the number given yesterday will no longer apply.)
Once your insurance assessors have been in the Borough refuse service will collect flood damaged goods but given the sheer scale of households affected, people are being asked to register for collection by calling: 01684 272193. They are starting to catch up on themselves, however currently you may have to wait up to a week from the time you register.
You should have already received a copy of the Gloucestershire Relief Fund application form? Shout if not as I can always send one over to you. This is a recently established charity set up on behalf of all the districts & local churches to distribute financial donations to those affected by the recent floods. I think you can apply for a sum per household for the cost of damages that your insurances won't cover. This does however include any insurance excess you may have paid out as a result of claiming. You may also be entitled to 6 months rate relief on your council tax. The criteria for that is that you had to of been flooded out of your residence (which in the case of Deerhurst seems to be a given!) For more information on that you will need to speak to our Benefits dept: 01684 295010. There is also a 'Flooding & Historic Buildings' technical advice note from English Heritage. Copies are available from the Planning Department. Again I think there is an overall expectation that insurances would cover in the main but it may be worth checking whether English heritage are offering any form of financial assistance to help restore listed properties affected by flood damage? Locally, further advice is available from our Conservation Officer, Sarah Lewis.
The South West Regional Development Agency has established a relief fund to assist businesses that were affected by the flooding. Again applications can be made to the tune of £2.5k plus rate relief in certain cases. Business Link are co-ordinating that on: 0845 6009006.
Once your insurance assessors have been in the Borough refuse service will collect flood damaged goods but given the sheer scale of households affected, people are being asked to register for collection by calling: 01684 272193. They are starting to catch up on themselves, however currently you may have to wait up to a week from the time you register.
You should have already received a copy of the Gloucestershire Relief Fund application form? Shout if not as I can always send one over to you. This is a recently established charity set up on behalf of all the districts & local churches to distribute financial donations to those affected by the recent floods. I think you can apply for a sum per household for the cost of damages that your insurances won't cover. This does however include any insurance excess you may have paid out as a result of claiming. You may also be entitled to 6 months rate relief on your council tax. The criteria for that is that you had to of been flooded out of your residence (which in the case of Deerhurst seems to be a given!) For more information on that you will need to speak to our Benefits dept: 01684 295010. There is also a 'Flooding & Historic Buildings' technical advice note from English Heritage. Copies are available from the Planning Department. Again I think there is an overall expectation that insurances would cover in the main but it may be worth checking whether English heritage are offering any form of financial assistance to help restore listed properties affected by flood damage? Locally, further advice is available from our Conservation Officer, Sarah Lewis.
The South West Regional Development Agency has established a relief fund to assist businesses that were affected by the flooding. Again applications can be made to the tune of £2.5k plus rate relief in certain cases. Business Link are co-ordinating that on: 0845 6009006.
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